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Posted on: June 6, 2019

“Hey Alexa! What's Going On in Lake Forest?” City Launches New Alexa App

How many trees are in Lake Forest? What’s the phone number for the Sports Park? What is on the next City Council agenda? Don’t know the answers? Don’t worry Amazon’s Alexa has you covered. The City of Lake Forest is one of the first cities in the United States to launch a skill for voice-controlled Amazon Echo devices. 

The City worked with Florida-based Dabble Lab to create the skill to ensure residents can get information about Lake Forest through whatever device they feel most comfortable. Amazon’s Alexa was selected for the first device because more than 100 million devices have been sold worldwide. 

A Google Home version will also be created, and staff will continue to develop the skill to make it as useful and interactive with residents as possible. Those with Alexa devices can enable the “City of Lake Forest” skill to begin asking questions. Questions that are not answered are forwarded to City staff, so they can be added to Alexa’s knowledge base. Along with the Alexa Skill, which also links to the City’s website calendar so Alexa can tell users what events are taking place in the City, users can enable a flash briefing, “Lake Forest News.” The Alexa skill is just the latest technology the City offers to keep residents abreast of City news and events. See www.LakeForestCA.gov/StayConnected for details.

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