Home Departments Public Works Graffiti Removal GRAFFITI REMOVAL To report graffiti to the city, please submit a Report an Issue by clicking here. Photos are appreciated. The Maintenance Division in the Public Works Department is committed to ensuring an optimal quality of life by providing a safe, attractive and healthy community in which to live, work and play. Thus, the Division relies on a collaborative partnership with its citizenry and businesses to maintain the City's image by promptly removing graffiti. Prompt graffiti removal maintains the health, safety and welfare of the community. City Policy The Lake Forest City Council adopted Ordinance No. 225 amending the Lake Forest Municipal Code 6.14, Article II regarding graffiti and amending Article I regarding nuisances on February 15, 2011. This Chapter provides the City's policy of covering graffiti and determines if the placement of graffiti on public or private property is a public nuisance. When graffiti has been determined to be removed by our contractor, the City attempts to have the graffiti removed within 24 hours of notification during working hours. Thus, the City has established a zero tolerance policy for graffiti vandalism. The City recognizes that its hard working residents do not deserve, or want to see, graffiti in their community. Therefore, Lake Forest Municipal Code Section 6.14.102 prohibits the placement of graffiti on both public and private property and declares any placement a public nuisance. Per California Government Code Section 38772, holding each person, including parents or guardians having custody of a minor, who places graffiti to be held accountable and liable for all costs in connection with the graffiti's removal, the City actively pursues restitution on behalf of its taxpayers for all graffiti vandalism within its jurisdiction. City Property The City only removes graffiti from the public right-of-way: Curbs Outside perimeter walls facing an arterial Public walls Sidewalks Streets Traffic Light Poles Per City policy, graffiti is promptly removed. The City asks its residents not to paint over any graffiti areas, thus allowing our professional vendor company to match the existing colors. County Property Graffiti located on Orange County (OC) property or trails is removed by the appropriate County agencies: OC Parks, OC Public Works, and OC Flood Control. Flood control basins Flood control channels Trails Trail tread These county agencies have routine weekly and biweekly routines to inspect and remove graffiti throughout Lake Forest. Submit a service request for OC Flood Control and OC Public Works through their website myoceservices.oc.gov.com. Contact OC Parks via email at OCParks@ocparks.com Private Property Graffiti located on private property or streets is removed by the homeowner's association, property homeowner, or utility company: Automobiles Driveways Garages Houses Irrigation pedestals Private streets Property walls Street light poles Utility boxes The homeowner is responsible for contacting his or her homeowner’s association for graffiti removal. The City’s Code Enforcement Division is available as a resource for assistance with the commencement of a nuisance abatement action. For assistance with graffiti removal from private property, residents, homeowner’s associations, and utilities are eligible to use the City’s graffiti abatement contractor Superior Graffiti Solutions, at their own expense. For assistance with victim restitution, please see the resources available through the Orange County Probation Department’s Victim Services. How to Report Graffiti? If you see someone spraying graffiti, call the Orange County Sheriff’s Department at (949) 770-6011 and provide as much detailed information as possible about the suspects and location. The City has resources available for residents to report graffiti on public property. Residents can submit a request via Report an Issue or call the Graffiti Hotline at (949) 461-3583 When possible, please submit a photo of the graffiti incident through Report an Issue as this assists us with identification and location to verify that the graffiti is on public property versus private (utility, County of Orange, HOA, etc.) and having the graffiti removed promptly. More than half of the City’s graffiti abatement requests are on private property. To report graffiti directly to the responsible outside agency, please reference the Utility Resource Guide (PDF) , see below: Outside Agency Graffiti Hotlines Outside Agency Phone Number/Email AT&T California (866) 243-6122 Email AT&T Caltrans (949) 936-3500 Report Graffiti County of Orange -Public Works/Flood Control (714) 955-0200 Report Graffiti County of Orange -OC Parks (714) 973-6865 Cox Communications (888) 566-7751 El Toro Water District (949) 837-0660 Irvine Ranch Water District (949) 453-5535 Municipal Water District of Southern California (213) 217-6000 Orange County TransportationAgency (Public Right-of-Way) (714) 560-6282 Southern California Edison (866) 421-4688 Trabuco Canyon Water District (949) 858-0277 United States Postal Service (949) 837-1976 Graffiti Hotline Phone: (949) 461-3583 Report an Issue Graffiti Wipes Program Graffiti Wipes Program Information (PDF) Volunteer Handbook (PDF) Adult Volunteer Application (PDF) Acknowledgement of Workers Compensation (PDF) Volunteer Service Statement (PDF) Tips for Reporting Graffiti Provide the location - street, intersection and address Provide the type of surface - wall, fence, light pole, street sign, etc. Describe the graffiti nature Provide photos, if possible Provide name & phone number Resources Utility Resource Guide (PDF) AT&T Graffiti Removal (PDF) OCPD Victim Restitution Assistance (PDF) Volunteer Orientation Video PUBLIC WORKS Capital Improvement Projects Expand The Forest Graffiti Removal eLakeForest Maintenance Parking Traffic Trash and Recycling Utility Services Environmental Compliance Volunteers in Parks